Routine Milestones Terms

Routine Milestones rewards you for building a routine that suits your skin. Buy products that are right for your Baumann Skin Type and you unlock free, full-size gifts picked by Dr. Baumann for your skin type.

Who can take part

• You need a Skin Type Solutions account. Sign in when you shop so your purchases count.
• You need a skin type on record, which you get from our free skin type quiz. Until you take the quiz, purchases don't count.
• Staff accounts aren't eligible.

Everyone starts at $0

The program starts on October 21, 2026, and everyone starts at $0. Only orders placed after the program starts count.

What counts

• Products that are right for your skin type count. Products that aren't right for your skin type don't. Your cart marks the products that count.
• We count what you paid for those products after discounts, before tax and shipping.
• Spend counts when your order ships, not when you place it. If an order ships in parts, the whole order counts when the first part ships.
• Gift cards, free gifts, and products you buy for someone else's skin type don't count.

Milestones and gifts

• Gifts unlock as your spend reaches each milestone: $150, $400, $750, $1,100, $1,500 and $2,000. Some skin types have fewer gifts, so their milestones stop at a lower amount. Your Skin Profile shows your own milestones and gifts.
• Every gift is a full-size product, never a sample. You get one gift for each milestone you reach.
• Your spend keeps adding up. It doesn't reset each year. After you reach your last milestone, you start again at $0, and anything you spent over your last milestone counts toward the next round.
• If you retake the quiz and your skin type changes, your remaining gifts change to match your new skin type. Your spend so far stays, and gifts you've already claimed don't change.

Claiming your gift

• When a gift unlocks, claim it from your Skin Profile. It goes into your cart for $0.00.
• Your gift ships free with your next paid order. You can't check out with only a gift in your cart.
• Gifts don't count toward free shipping or toward your milestones.
• Gifts have no cash value. They can't be exchanged for cash, credit or another product, and they can't be transferred to another account.

When gifts expire

• You have 180 days from the day a gift unlocks to claim it.
• The 180 days pause while the gifts on your list are out of stock. You won't lose a gift because we ran out.
• If your gift is low or out of stock when you claim it, we may swap it for another of Dr. Baumann's picks for your skin type of similar value.

Refunds, returns and exchanges

• If you return a product or get a refund for it, its amount comes off your progress. A gift you haven't claimed yet can lock again if your spend drops below its milestone.
• Gifts you've already claimed stay yours. If a refund takes your spend below a milestone whose gift you already claimed, your next purchases make up that difference before they count toward your next gift.
• If a whole order is cancelled before it ships, any gift claimed on that order goes back to your Skin Profile so you can claim it again.
• A goodwill refund doesn't take your progress back. That's a refund we give as a courtesy when you keep the product.
• An even exchange keeps your progress. If you swap a product for another of the same price, nothing changes.

Fair use

We may pause or review an account if we see misuse, for example several accounts used by one person, repeated claim-and-return orders, or orders placed to unlock gifts and then cancelled. While we review an account, its progress and gifts are on hold. If we find misuse, we may remove progress or cancel gifts. We'll email you if this affects your account.

Other programs

Routine Milestones is separate from the monthly free gift, LoyaltyLion points and Skin Type Cash. Each program has its own rules, and you can earn from all of them on the same order.

Changes to the program

We may change or end Routine Milestones at any time. We'll give notice on this page before a change takes effect. If we end the program, you can still claim gifts you've already unlocked until they expire.

Questions

Contact our customer care team at support@skintypesolutions.com and we'll be happy to help.

Last updated: October 21, 2026.