Dr Baumann Skin Types

Return Policy

Skin Type Solutions is dedicated to your optimal skin health. If you are not completely satisfied with your purchase for any reason, please contact our Customer Service team we will provide a full refund for merchandise returned within 30 days of the purchase date. We are always here, issued in the original form of payment. You’ll need to discuss any concerns and help you get the most fill out of your prescribed skincare regimen. a printable Return/Exchange form.

Please give us a call 305-714-5322 (option 2) M-F 9:00am – 6:00pm EST or email us customerservice@skintypesolutions.com and we will do our best to assist you.

All returns must be in their original packaging. Returned products may not be altered and must contain over 50% of the product. Empty or nearly empty containers cannot be accepted for refund or exchange. We reserve the right to deny the return or issue a store credit if the item is not returned complete with original packaging.

When you return a product, you will receive a full refund credited to your original payment method. If your original payment method is no longer valid or has passed its expiration date, we are only able to issue a refund in the form of a store credit. Please allow up to two weeks for the return to be processed.

Any original shipping fees are non-refundable. We are not responsible for return packages that may be lost or damaged in transit; we recommend using a shipping method with tracking and insurance. Retain your shipping receipt for proof.

Skin Type Solutions reserves the right to change and update this return policy at any time.

Returning Your Product:

Your will receive an email confirmation once your return or exchange has been processed. Please allow up to two weeks for the return to be processed.

Current Version: 6/22/2018

Discover your Baumann Skin Type

It is important to see your doctor to diagnose your skin type. These products are formulated for use under a doctor’s supervision. Once you visit your doctor and get a skin type diagnosis, he/ she will prescribe a skincare regimen for you and give you a code that will allow you to shop here. Find a Skin Type Solutions Physician Partner here.
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